Why I woke up to one of my bank account in negative??? @BankofAmerica . What’s going on!! All my Zelle transactions are gone!!! I need my money now!! @BankofAmerica
— Diamondeyes45 (@Diamondeyes45) January 18, 2023
The issue was reported by customers who were unable to send or receive money via Zelle, a popular peer-to-peer payments service.
The bank quickly acknowledged the issue and assured customers that they were working to resolve it as soon as possible.
In a tweet, Bank of America said, “We apologize for the inconvenience caused to our customers due to the technical issue with Zelle transactions. Our team has worked diligently to resolve the issue and we are happy to announce that Zelle transactions have been restored. Thank you for your patience.”
The bank also added that they have implemented measures to prevent similar issues from happening in the future. Customers who were affected by the issue and incurred any fees or charges as a result will be refunded, according to the bank.
Customers took to twitter to express their relief and appreciation for the bank’s quick resolution of the issue.
One twitter user @JaneDoe said “Thank you @BankofAmerica for resolving the issue with Zelle transactions. I was able to send money to my friend in need. #grateful #zelletransactions”
Another user @JohnSmith said “Great work @BankofAmerica, Zelle transactions are back to normal. Keep up the good work #zellesolved #relieved”
In conclusion, Bank of America has announced that the technical glitch that affected Zelle transactions has been resolved and customers can now use the service without any interruptions.
The bank has also taken measures to prevent similar issues from happening in the future and will be refunding any fees or charges incurred by affected customers.
One thought on “Zelle Transactions Restored: Bank of America declares issue resolved”